{"id":353,"date":"2023-05-01T19:42:31","date_gmt":"2023-05-01T19:42:31","guid":{"rendered":"https:\/\/dev.triarc.co.za\/?page_id=353"},"modified":"2024-10-09T20:02:13","modified_gmt":"2024-10-09T20:02:13","slug":"compliance-fraud-reporting","status":"publish","type":"page","link":"https:\/\/triarc.co.za\/?page_id=353","title":{"rendered":"COMPLIANCE &#038;FRAUD REPORTING"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.21.0&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;160deg&#8221; background_color_gradient_stops=&#8221;#00284f 25%|rgba(0,66,128,0.5) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(3,37,121,0.78)&#8221; background_color_gradient_end=&#8221;rgba(27,82,217,0.97)&#8221; background_image=&#8221;https:\/\/triarc.co.za\/wp-content\/uploads\/2023\/03\/financial-advisor-39.jpg&#8221; max_width=&#8221;85%&#8221; max_width_tablet=&#8221;90%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;right&#8221; custom_margin=&#8221;||&#8221; custom_padding=&#8221;10px||0||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; border_radii__hover=&#8221;on||||&#8221; border_radii__hover_enabled=&#8221;on||||&#8221; background_repeat__hover=&#8221;no-repeat&#8221; background_repeat__hover_enabled=&#8221;no-repeat&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.20.4&#8243; background_image=&#8221;https:\/\/triarc.co.za\/wp-content\/uploads\/2023\/04\/risk-29.png&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;bottom_left&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; module_alignment=&#8221;left&#8221; custom_padding=&#8221;5vw|10vw|6vw|0px|false|false&#8221; custom_padding_tablet=&#8221;|||||false&#8221; custom_padding_phone=&#8221;&#8221; box_shadow_style=&#8221;preset7&#8243; box_shadow_horizontal=&#8221;0px&#8221; box_shadow_vertical=&#8221;-1px&#8221; box_shadow_color=&#8221;#ffffff&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.20.4&#8243; text_font=&#8221;|600|||||||&#8221; text_font_size=&#8221;22px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;Futura Std Book|100|||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;4vw&#8221; header_line_height=&#8221;1.1em&#8221; background_color=&#8221;rgba(10,0,0,0)&#8221; max_width=&#8221;100%&#8221; max_width_tablet=&#8221;&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|||-10vw&#8221; custom_margin_tablet=&#8221;|||-5vw&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;20px|266px|10px|266px|false|true&#8221; animation_style=&#8221;fade&#8221; animation_direction=&#8221;top&#8221; text_font_size_tablet=&#8221;14px&#8221; text_font_size_phone=&#8221;&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;42px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|3px|3px|3px|3px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; text_font_size__hover=&#8221;14px&#8221; text_font_size__hover_enabled=&#8221;14px&#8221; text_letter_spacing__hover=&#8221;0px&#8221; text_letter_spacing__hover_enabled=&#8221;0px&#8221; text_line_height__hover=&#8221;1.7em&#8221; text_line_height__hover_enabled=&#8221;1.7em&#8221; text_text_shadow_style__hover=&#8221;none&#8221; text_text_shadow_style__hover_enabled=&#8221;none&#8221; text_text_shadow_color__hover=&#8221;rgba(0,0,0,0.4)&#8221; text_text_shadow_color__hover_enabled=&#8221;rgba(0,0,0,0.4)&#8221; link_font_size__hover=&#8221;14px&#8221; link_font_size__hover_enabled=&#8221;14px&#8221; link_letter_spacing__hover=&#8221;0px&#8221; link_letter_spacing__hover_enabled=&#8221;0px&#8221; link_line_height__hover=&#8221;1em&#8221; link_line_height__hover_enabled=&#8221;1em&#8221; link_text_shadow_style__hover=&#8221;none&#8221; link_text_shadow_style__hover_enabled=&#8221;none&#8221; link_text_shadow_color__hover=&#8221;rgba(0,0,0,0.4)&#8221; link_text_shadow_color__hover_enabled=&#8221;rgba(0,0,0,0.4)&#8221; ul_font_size__hover=&#8221;14px&#8221; ul_font_size__hover_enabled=&#8221;14px&#8221; ul_letter_spacing__hover=&#8221;0px&#8221; ul_letter_spacing__hover_enabled=&#8221;0px&#8221; ul_line_height__hover=&#8221;1em&#8221; ul_line_height__hover_enabled=&#8221;1em&#8221; ul_text_shadow_style__hover=&#8221;none&#8221; ul_text_shadow_style__hover_enabled=&#8221;none&#8221; ul_text_shadow_color__hover=&#8221;rgba(0,0,0,0.4)&#8221; ul_text_shadow_color__hover_enabled=&#8221;rgba(0,0,0,0.4)&#8221; ol_font_size__hover=&#8221;14px&#8221; ol_font_size__hover_enabled=&#8221;14px&#8221; ol_letter_spacing__hover=&#8221;0px&#8221; ol_letter_spacing__hover_enabled=&#8221;0px&#8221; ol_line_height__hover=&#8221;1em&#8221; ol_line_height__hover_enabled=&#8221;1em&#8221; ol_text_shadow_style__hover=&#8221;none&#8221; ol_text_shadow_style__hover_enabled=&#8221;none&#8221; ol_text_shadow_color__hover=&#8221;rgba(0,0,0,0.4)&#8221; ol_text_shadow_color__hover_enabled=&#8221;rgba(0,0,0,0.4)&#8221; quote_font_size__hover=&#8221;14px&#8221; quote_font_size__hover_enabled=&#8221;14px&#8221; quote_letter_spacing__hover=&#8221;0px&#8221; quote_letter_spacing__hover_enabled=&#8221;0px&#8221; quote_line_height__hover=&#8221;1em&#8221; quote_line_height__hover_enabled=&#8221;1em&#8221; quote_text_shadow_style__hover=&#8221;none&#8221; quote_text_shadow_style__hover_enabled=&#8221;none&#8221; quote_text_shadow_color__hover=&#8221;rgba(0,0,0,0.4)&#8221; quote_text_shadow_color__hover_enabled=&#8221;rgba(0,0,0,0.4)&#8221; text_orientation__hover=&#8221;left&#8221; text_orientation__hover_enabled=&#8221;left&#8221; background_layout__hover=&#8221;light&#8221; background_layout__hover_enabled=&#8221;light&#8221;]<\/p>\n<h1>COMPLIANCE &amp;<br \/>FRAUD REPORTING<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;About&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.20.4&#8243; width=&#8221;90%&#8221; max_width=&#8221;90%&#8221; module_alignment=&#8221;right&#8221; custom_padding=&#8221;42px|||||&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;90%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.20.4&#8243; custom_padding=&#8221;|||175px|false|false&#8221; custom_padding_tablet=&#8221;|||10vw&#8221; custom_padding_phone=&#8221;|||10vw&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221; padding_tablet=&#8221;|||10vw&#8221; padding_last_edited=&#8221;on|tablet&#8221; custom_padding__hover=&#8221;|||&#8221; padding_phone=&#8221;|||10vw&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffb337&#8243; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Futura Std Book|700|||||||&#8221; header_2_text_color=&#8221;#454545&#8243; header_2_font_size=&#8221;54px&#8221; header_2_line_height=&#8221;1.3em&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||10px&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;5%&#8221; header_2_font_size_tablet=&#8221;36px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Compliance<\/h2>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#004280&#8243; divider_weight=&#8221;5px&#8221; _builder_version=&#8221;4.20.4&#8243; max_width=&#8221;80px&#8221; module_alignment=&#8221;center&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;20%&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.21.0&#8243; text_font=&#8221;Futura Std Light||||||||&#8221; text_text_color=&#8221;#454545&#8243; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; max_width=&#8221;700px&#8221; custom_margin=&#8221;||27px|||&#8221; custom_padding=&#8221;3px|||||&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;5%&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>TRIARC<\/strong> is an Authorised Financial Services Provider in terms of the Financial Advisory and Intermediary Services Act. FSP45009. TRIARC insurance products underwritten by Guardrisk Life FSP76.<\/p>\n<p>Should you wish to provide feedback on any matters relating to our compliance or non-compliance with FAIS or the Policy Holder Protection Rules, contact Triarc on:<\/p>\n<ul>\n<li>Tel: +2787 231 0222<\/li>\n<li>E-mail:\u00a0<a href=\"mailto:complaints@triarc.co.za\">complaints@triarc.co.za<\/a><\/li>\n<\/ul>\n<p>If any FAIS-related compliant is not resolved, you may then refer the matter to t<span>he National Financial Ombud:<\/span><\/p>\n<p><span><\/span><\/p>\n<ul>\n<li>Website: <a href=\"http:\/\/www.nfosa.co.za\/\" target=\"_blank\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/www.nfosa.co.za&amp;source=gmail&amp;ust=1728546133470000&amp;usg=AOvVaw3fY7QEtkEdLwUq7g8gD5sc\" rel=\"noopener\"><span lang=\"EN-ZA\">www.nfosa.co.za<\/span><\/a><\/li>\n<li>Phone: <span>0860 800\u00a0900<\/span><\/li>\n<li>E-mail: <a href=\"mailto:info@nfosa.co.za\" target=\"_blank\" rel=\"noopener\"><span lang=\"EN-ZA\">info@nfosa.co.za<\/span><\/a><\/li>\n<li>Cape Town &#8211; Claremont Central Building, 6<sup>th<\/sup><span style=\"font-size: 18px;\">\u00a0<\/span><span style=\"font-size: 18px;\">Floor, 6 Vineyard Road, Claremont, 7708<\/span><\/li>\n<li>Johannesburg &#8211; 110 Oxford Road, Houghton Estate, Illovo, 2198\n<p style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/p>\n<\/li>\n<\/ul>\n<ul><\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/triarc.co.za\/wp-content\/uploads\/2023\/05\/CompFrau.png&#8221; title_text=&#8221;CompFrau&#8221; align=&#8221;right&#8221; _builder_version=&#8221;4.21.0&#8243; max_width=&#8221;400%&#8221; max_width_tablet=&#8221;290px&#8221; max_width_phone=&#8221;225px&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;-8vw|||||&#8221; custom_margin_tablet=&#8221;-24vw||&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; animation_intensity_slide=&#8221;1%&#8221; always_center_on_mobile=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Process&#8221; _builder_version=&#8221;4.21.0&#8243; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(160,160,160,0.3) 0%|rgba(160,160,160,0.3) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_enable_image=&#8221;off&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;bottom_center&#8221; custom_padding=&#8221;||106px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; max_width=&#8221;700px&#8221; use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;700px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.20.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffb337&#8243; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Futura Std Book|700|||||||&#8221; header_2_text_color=&#8221;#454545&#8243; header_2_font_size=&#8221;54px&#8221; header_2_line_height=&#8221;1.3em&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||10px&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;5%&#8221; header_2_font_size_tablet=&#8221;36px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Fraud Reporting<\/h2>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#ffb337&#8243; divider_weight=&#8221;5px&#8221; _builder_version=&#8221;4.20.2&#8243; max_width=&#8221;80px&#8221; module_alignment=&#8221;center&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;20%&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.20.2&#8243; max_width=&#8221;960px&#8221; use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;960px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; text_font=&#8221;Futura Std Light||||||||&#8221; text_text_color=&#8221;#454545&#8243; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; max_width=&#8221;951px&#8221; custom_margin=&#8221;||27px|||&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;5%&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-size: 18px;\">As part of our crime prevention initiative and in line with Corporate Governance, we have setup a Fraud Hotline. <\/span><\/p>\n<p><span style=\"font-size: 18px;\">The aim is to promote zero tolerance towards unethical behaviour. <\/span>This serves to inform you of what may be reported:<\/p>\n<ul>\n<li>Fraud and potential fraudulent behaviour or activity and\/or<\/li>\n<li>Any dishonesty pertaining to any facility or claim<\/li>\n<li>Any information you might think is relevant to our cause<\/li>\n<\/ul>\n<p>If you have reason to believe or witnessed any of the above and related activities by staff, clients or services providers, please contact the Fraud Hotline on+2787 231 0222, or alternatively send a e-mail to\u00a0<a href=\"mailto:fraud@triarc.co.za\">fraud@triarc.co.za<\/a><\/p>\n<p>Please note that your call and all information will be treated with utmost confidentiality and you can choose to remain anonymous \u2013 this Fraud Hotline can only be effective with your full co-operation.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.21.0&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffb337&#8243; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Futura Std Book|700|||||||&#8221; header_2_text_color=&#8221;#454545&#8243; header_2_font_size=&#8221;30px&#8221; header_2_line_height=&#8221;1.3em&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||10px&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;5%&#8221; header_2_font_size_tablet=&#8221;36px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>View and Download the relevant documents here:<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.21.0&#8243; background_color=&#8221;#FFFFFF&#8221; max_width=&#8221;960px&#8221; custom_padding=&#8221;|34px||30px||&#8221; border_radii=&#8221;on|30px|30px|30px|30px&#8221; use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;960px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Complaints Resolution Policy &#8221; image_icon_width=&#8221;31px&#8221; _builder_version=&#8221;4.21.0&#8243; header_font=&#8221;Futura Std Book|100|||||||&#8221; header_font_size=&#8221;15px&#8221; header_line_height=&#8221;1.1em&#8221; body_font=&#8221;Futura Std Book||||||||&#8221; background_color=&#8221;#004280&#8243; image_icon_custom_margin=&#8221;-26px||-11px||false|false&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; max_height=&#8221;150px&#8221; custom_margin=&#8221;0px|179px|||false|false&#8221; custom_padding=&#8221;21px|3px|9px|3px|false|false&#8221; animation_style=&#8221;roll&#8221; animation_intensity_roll=&#8221;4%&#8221; animation=&#8221;off&#8221; link_option_url=&#8221;https:\/\/triarc.co.za\/wp-content\/uploads\/2023\/06\/Triarc-Complaints-Resolution-document-2023-v2.pdf&#8221; link_option_url_new_window=&#8221;on&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;3px&#8221; box_shadow_vertical=&#8221;3px&#8221; box_shadow_blur=&#8221;7px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.5)&#8221; icon_font_size=&#8221;64px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_blurb title=&#8221;Conflict of Interest Management Policy&#8221; image_icon_width=&#8221;31px&#8221; _builder_version=&#8221;4.21.0&#8243; header_font=&#8221;Futura Std Book|100|||||||&#8221; header_font_size=&#8221;15px&#8221; header_line_height=&#8221;1.1em&#8221; body_font=&#8221;Futura Std Book||||||||&#8221; background_color=&#8221;#004280&#8243; image_icon_custom_margin=&#8221;-26px||-11px||false|false&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; max_height=&#8221;150px&#8221; custom_margin=&#8221;0px|179px|||false|false&#8221; custom_padding=&#8221;21px|3px|9px|3px|false|false&#8221; animation_style=&#8221;roll&#8221; animation_intensity_roll=&#8221;4%&#8221; animation=&#8221;off&#8221; link_option_url=&#8221;https:\/\/triarc.co.za\/wp-content\/uploads\/2023\/06\/Triarc-Conflict-of-Interest-Management-Policy-v215-1.pdf&#8221; link_option_url_new_window=&#8221;on&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;3px&#8221; box_shadow_vertical=&#8221;3px&#8221; box_shadow_blur=&#8221;7px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.5)&#8221; icon_font_size=&#8221;64px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_blurb title=&#8221;Triarc PAIA Manual&#8221; image_icon_width=&#8221;31px&#8221; _builder_version=&#8221;4.21.0&#8243; header_font=&#8221;Futura Std Book|100|||||||&#8221; header_font_size=&#8221;15px&#8221; header_line_height=&#8221;1.1em&#8221; body_font=&#8221;Futura Std Book||||||||&#8221; background_color=&#8221;#004280&#8243; image_icon_custom_margin=&#8221;-26px||-11px||false|false&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; max_height=&#8221;150px&#8221; custom_margin=&#8221;0px|179px|||false|false&#8221; custom_padding=&#8221;21px|3px|9px|3px|false|false&#8221; animation_style=&#8221;roll&#8221; animation_intensity_roll=&#8221;4%&#8221; animation=&#8221;off&#8221; link_option_url=&#8221;https:\/\/triarc.co.za\/wp-content\/uploads\/2023\/06\/Triarc-Promotion-of-Access-to-Information-Manual-v.242.pdf&#8221; link_option_url_new_window=&#8221;on&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;3px&#8221; box_shadow_vertical=&#8221;3px&#8221; box_shadow_blur=&#8221;7px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.5)&#8221; icon_font_size=&#8221;64px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_blurb title=&#8221;Treating Customers Fairly&#8221; image_icon_width=&#8221;31px&#8221; _builder_version=&#8221;4.21.0&#8243; header_font=&#8221;Futura Std Book|100|||||||&#8221; header_font_size=&#8221;15px&#8221; header_line_height=&#8221;1.1em&#8221; body_font=&#8221;Futura Std Book||||||||&#8221; background_color=&#8221;#004280&#8243; image_icon_custom_margin=&#8221;-26px||-11px||false|false&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; max_height=&#8221;150px&#8221; custom_margin=&#8221;0px|179px|||false|false&#8221; custom_padding=&#8221;21px|3px|9px|3px|false|false&#8221; animation_style=&#8221;roll&#8221; animation_intensity_roll=&#8221;4%&#8221; animation=&#8221;off&#8221; link_option_url=&#8221;https:\/\/triarc.co.za\/wp-content\/uploads\/2023\/05\/Treating-Customers-Fairly.pdf&#8221; link_option_url_new_window=&#8221;on&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;3px&#8221; box_shadow_vertical=&#8221;3px&#8221; box_shadow_blur=&#8221;7px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.5)&#8221; icon_font_size=&#8221;64px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_blurb title=&#8221;Outcome of Request and Fees Payable&#8221; image_icon_width=&#8221;31px&#8221; _builder_version=&#8221;4.22.2&#8243; header_font=&#8221;Futura Std Book|100|||||||&#8221; header_font_size=&#8221;15px&#8221; header_line_height=&#8221;1.1em&#8221; body_font=&#8221;Futura Std Book||||||||&#8221; background_color=&#8221;#004280&#8243; image_icon_custom_margin=&#8221;-26px||-11px||false|false&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; max_height=&#8221;150px&#8221; custom_margin=&#8221;0px|179px|||false|false&#8221; custom_padding=&#8221;21px|3px|9px|3px|false|false&#8221; animation_style=&#8221;roll&#8221; animation_intensity_roll=&#8221;4%&#8221; animation=&#8221;off&#8221; link_option_url=&#8221;https:\/\/triarc.co.za\/wp-content\/uploads\/2023\/12\/Outcome-of-request-and-of-fees-payable.pdf&#8221; link_option_url_new_window=&#8221;on&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;3px&#8221; box_shadow_vertical=&#8221;3px&#8221; box_shadow_blur=&#8221;7px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.5)&#8221; icon_font_size=&#8221;64px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Claims Management Framework&#8221; image_icon_width=&#8221;31px&#8221; _builder_version=&#8221;4.21.0&#8243; header_font=&#8221;Futura Std Book|100|||||||&#8221; header_font_size=&#8221;15px&#8221; header_line_height=&#8221;1.1em&#8221; body_font=&#8221;Futura Std Book||||||||&#8221; background_color=&#8221;#004280&#8243; image_icon_custom_margin=&#8221;-26px||-11px||false|false&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; max_height=&#8221;150px&#8221; custom_margin=&#8221;0px|179px|||false|false&#8221; custom_padding=&#8221;21px|3px|9px|3px|false|false&#8221; animation_style=&#8221;roll&#8221; animation_intensity_roll=&#8221;4%&#8221; animation=&#8221;off&#8221; link_option_url=&#8221;https:\/\/triarc.co.za\/wp-content\/uploads\/2023\/05\/Claims-Management-Framework-Triarc.pdf&#8221; link_option_url_new_window=&#8221;on&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;3px&#8221; box_shadow_vertical=&#8221;3px&#8221; box_shadow_blur=&#8221;7px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.5)&#8221; icon_font_size=&#8221;64px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_blurb title=&#8221;Request for Access to Records&#8221; image_icon_width=&#8221;31px&#8221; _builder_version=&#8221;4.22.2&#8243; header_font=&#8221;Futura Std Book|100|||||||&#8221; header_font_size=&#8221;15px&#8221; header_line_height=&#8221;1.1em&#8221; body_font=&#8221;Futura Std Book||||||||&#8221; background_color=&#8221;#004280&#8243; image_icon_custom_margin=&#8221;-26px||-11px||false|false&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; max_height=&#8221;150px&#8221; custom_margin=&#8221;0px|179px|||false|false&#8221; custom_padding=&#8221;21px|3px|9px|3px|false|false&#8221; animation_style=&#8221;roll&#8221; animation_intensity_roll=&#8221;4%&#8221; animation=&#8221;off&#8221; link_option_url=&#8221;https:\/\/triarc.co.za\/wp-content\/uploads\/2023\/12\/Request-for-Access-to-Records.pdf&#8221; link_option_url_new_window=&#8221;on&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;3px&#8221; box_shadow_vertical=&#8221;3px&#8221; box_shadow_blur=&#8221;7px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.5)&#8221; icon_font_size=&#8221;64px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_blurb title=&#8221;Triarc Privacy Statement&#8221; image_icon_width=&#8221;31px&#8221; _builder_version=&#8221;4.21.0&#8243; header_font=&#8221;Futura Std Book|100|||||||&#8221; header_font_size=&#8221;15px&#8221; header_line_height=&#8221;1.1em&#8221; body_font=&#8221;Futura Std Book||||||||&#8221; background_color=&#8221;#004280&#8243; image_icon_custom_margin=&#8221;-26px||-11px||false|false&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; max_height=&#8221;150px&#8221; custom_margin=&#8221;0px|179px|||false|false&#8221; custom_padding=&#8221;21px|3px|9px|3px|false|false&#8221; animation_style=&#8221;roll&#8221; animation_intensity_roll=&#8221;4%&#8221; animation=&#8221;off&#8221; link_option_url=&#8221;https:\/\/triarc.co.za\/wp-content\/uploads\/2023\/05\/Triarc-Privacy-Statement.pdf&#8221; link_option_url_new_window=&#8221;on&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;3px&#8221; box_shadow_vertical=&#8221;3px&#8221; box_shadow_blur=&#8221;7px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.5)&#8221; icon_font_size=&#8221;64px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_blurb title=&#8221;POPI Policy&#8221; image_icon_width=&#8221;31px&#8221; _builder_version=&#8221;4.21.0&#8243; header_font=&#8221;Futura Std Book|100|||||||&#8221; header_font_size=&#8221;15px&#8221; header_line_height=&#8221;1.1em&#8221; body_font=&#8221;Futura Std Book||||||||&#8221; background_color=&#8221;#004280&#8243; image_icon_custom_margin=&#8221;-26px||-11px||false|false&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; max_height=&#8221;150px&#8221; custom_margin=&#8221;0px|179px|||false|false&#8221; custom_padding=&#8221;21px|3px|9px|3px|false|false&#8221; animation_style=&#8221;roll&#8221; animation_intensity_roll=&#8221;4%&#8221; animation=&#8221;off&#8221; link_option_url=&#8221;https:\/\/triarc.co.za\/wp-content\/uploads\/2023\/05\/Protection-of-Personal-Information-Policy.pdf&#8221; link_option_url_new_window=&#8221;on&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;3px&#8221; box_shadow_vertical=&#8221;3px&#8221; box_shadow_blur=&#8221;7px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.5)&#8221; icon_font_size=&#8221;64px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_blurb title=&#8221;Internal Appeal Form&#8221; image_icon_width=&#8221;31px&#8221; _builder_version=&#8221;4.22.2&#8243; header_font=&#8221;Futura Std Book|100|||||||&#8221; header_font_size=&#8221;15px&#8221; header_line_height=&#8221;1.1em&#8221; body_font=&#8221;Futura Std Book||||||||&#8221; background_color=&#8221;#004280&#8243; image_icon_custom_margin=&#8221;-26px||-11px||false|false&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; max_height=&#8221;150px&#8221; custom_margin=&#8221;0px|179px|||false|false&#8221; custom_padding=&#8221;21px|3px|9px|3px|false|false&#8221; animation_style=&#8221;roll&#8221; animation_intensity_roll=&#8221;4%&#8221; animation=&#8221;off&#8221; link_option_url=&#8221;https:\/\/triarc.co.za\/wp-content\/uploads\/2023\/12\/Internal-Appeal-Form.pdf&#8221; link_option_url_new_window=&#8221;on&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;3px&#8221; box_shadow_vertical=&#8221;3px&#8221; box_shadow_blur=&#8221;7px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.5)&#8221; icon_font_size=&#8221;64px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>COMPLIANCE &amp;FRAUD REPORTINGComplianceTRIARC is an Authorised Financial Services Provider in terms of the Financial Advisory and Intermediary Services Act. FSP45009. TRIARC insurance products underwritten by Guardrisk Life FSP76. Should you wish to provide feedback on any matters relating to our compliance or non-compliance with FAIS or the Policy Holder Protection Rules, contact Triarc on: Tel: [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-353","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>COMPLIANCE &amp;FRAUD REPORTING - Triarc<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/triarc.co.za\/?page_id=353\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"COMPLIANCE &amp;FRAUD REPORTING - Triarc\" \/>\n<meta property=\"og:description\" content=\"Who We areWe registered the company in 2012 and have our headquarters in Century City, Cape Town.We are an intermediate size insurance provider in the SA market offering tangible value to our clients regardless of their size or status. As part of our business strategy, we work together and build partnerships with people who share [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/triarc.co.za\/?page_id=353\" \/>\n<meta property=\"og:site_name\" content=\"Triarc\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-09T20:02:13+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"15 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/triarc.co.za\\\/?page_id=353\",\"url\":\"https:\\\/\\\/triarc.co.za\\\/?page_id=353\",\"name\":\"COMPLIANCE &FRAUD REPORTING - Triarc\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/triarc.co.za\\\/#website\"},\"datePublished\":\"2023-05-01T19:42:31+00:00\",\"dateModified\":\"2024-10-09T20:02:13+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/triarc.co.za\\\/?page_id=353#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/triarc.co.za\\\/?page_id=353\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/triarc.co.za\\\/?page_id=353#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/triarc.co.za\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"COMPLIANCE &#038;FRAUD REPORTING\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/triarc.co.za\\\/#website\",\"url\":\"https:\\\/\\\/triarc.co.za\\\/\",\"name\":\"Triarc\",\"description\":\"Insurance Product Provider for Group &amp; Individual Risk\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/triarc.co.za\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"COMPLIANCE &FRAUD REPORTING - Triarc","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/triarc.co.za\/?page_id=353","og_locale":"en_US","og_type":"article","og_title":"COMPLIANCE &FRAUD REPORTING - Triarc","og_description":"Who We areWe registered the company in 2012 and have our headquarters in Century City, Cape Town.We are an intermediate size insurance provider in the SA market offering tangible value to our clients regardless of their size or status. As part of our business strategy, we work together and build partnerships with people who share [&hellip;]","og_url":"https:\/\/triarc.co.za\/?page_id=353","og_site_name":"Triarc","article_modified_time":"2024-10-09T20:02:13+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"15 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/triarc.co.za\/?page_id=353","url":"https:\/\/triarc.co.za\/?page_id=353","name":"COMPLIANCE &FRAUD REPORTING - Triarc","isPartOf":{"@id":"https:\/\/triarc.co.za\/#website"},"datePublished":"2023-05-01T19:42:31+00:00","dateModified":"2024-10-09T20:02:13+00:00","breadcrumb":{"@id":"https:\/\/triarc.co.za\/?page_id=353#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/triarc.co.za\/?page_id=353"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/triarc.co.za\/?page_id=353#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/triarc.co.za\/"},{"@type":"ListItem","position":2,"name":"COMPLIANCE &#038;FRAUD REPORTING"}]},{"@type":"WebSite","@id":"https:\/\/triarc.co.za\/#website","url":"https:\/\/triarc.co.za\/","name":"Triarc","description":"Insurance Product Provider for Group &amp; Individual Risk","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/triarc.co.za\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/triarc.co.za\/index.php?rest_route=\/wp\/v2\/pages\/353","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/triarc.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/triarc.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/triarc.co.za\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/triarc.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=353"}],"version-history":[{"count":11,"href":"https:\/\/triarc.co.za\/index.php?rest_route=\/wp\/v2\/pages\/353\/revisions"}],"predecessor-version":[{"id":629,"href":"https:\/\/triarc.co.za\/index.php?rest_route=\/wp\/v2\/pages\/353\/revisions\/629"}],"wp:attachment":[{"href":"https:\/\/triarc.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=353"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}